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Check payment alerts against the transaction record

When an email includes a transaction ID, have Notis retrieve the Blackbaud payment details and put the result where your team checks run reports.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Get Payment Transaction

Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.

Why this helps

Payment alerts can leave you opening another system just to confirm whether a transaction succeeded or needs attention.

  • See returned transaction status alongside the alert workflow.
  • Surface available payment and error details for follow-up.
  • Avoid repeated manual transaction lookups.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Blackbaud once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and enter its name and prompt.
  • 3Tell Notis to retrieve the Blackbaud payment transaction identified in each incoming alert and report its status and any returned errors; specify what to do when no ID is present.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports go.
  • 5Test with one real alert containing a transaction ID and review the result.

Questions about this workflow

What does the automation need from the email?

It needs a transaction ID that the Blackbaud payment action can use. Tell Notis to report alerts where it cannot find one.

Can it retry or refund a payment?

No. The available action retrieves transaction details; it does not retry or change a payment.

What details can I expect?

The action can return transaction status, amount, payment method, and error details when available.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Blackbaud. A trigger fires from one place; an action lands in another.

Gmail triggers

Blackbaud actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Gifts To Batch

Add one or more gifts (donations) to an existing gift batch in Blackbaud Raiser's Edge NXT. Use this tool when you need to: - Append new gifts to an open batch for later processing - Batch multiple donations together before committing them - Add gifts with detailed information (payments, splits, custom fields) Prerequisites: - The batch must already exist (use a create batch action first if needed) - The batch must be in "open" status (not committed) - You need the batch_id (system record ID) and constituent_id (donor ID) for each gift Note: This action returns response details for all HTTP status codes (including errors). Check the status_code field in the response to determine success (200) vs errors (4xx/5xx).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Gift By ID

Retrieves comprehensive gift details from Blackbaud Raiser's Edge NXT by gift ID. Use this tool when you need to fetch detailed information about a specific gift including: - Gift amount and currency - Donor/constituent information - Gift type and status - Important dates (gift date, post date) - Associated metadata and custom fields The gift_id is the unique system record ID (integer) that identifies the gift in Raiser's Edge NXT.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Get Membership Details

Retrieves comprehensive membership details from Blackbaud Raiser's Edge NXT by member junction ID. Fetches detailed information about a specific membership including program name, category/subcategory, membership status and standing (Active, Lapsed), start/expiration dates, dues information, and associated constituent ID. Requires a valid member_junction_id (GUID) that uniquely identifies a membership junction record linking a constituent to a membership program in Raiser's Edge NXT. Returns error information in the response object for graceful error handling in agent workflows.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Payment Transaction

Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.

ActionInstant

OneRoster OAuth2 Base API

Tool to interact with Blackbaud OneRoster OAuth2 base endpoints. Use to fetch OpenID configuration (/.well-known/openid-configuration), JWKS key set (publickeys), or obtain an access token via the client credentials grant. Ensure client credentials are configured before using the token operation.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Blackbaud, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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