Find the customer's Baselinker orders from their email
See the order context alongside the customer email so you can reply with less searching.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Get Orders by Email
Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.
Why this helps
A customer asks about an order, and you have to leave your inbox, open Baselinker, and search for their details.
- Find orders associated with the incoming sender's email address.
- Keep the customer message and order context together for a faster reply.
- Reduce manual searching across your inbox and order manager.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Baselinker once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to find Baselinker orders for the sender of each new customer email and summarize the order context for a reply.
- 4Choose the New Gmail Message Received trigger and select where run reports should go.
- 5Test with one real customer email and review the result.
Questions about this workflow
Does this look up orders for every new email?
The trigger runs for new Gmail messages. In your instruction, tell Notis to focus on customer messages and explain how to handle messages without a relevant order.
What order information is available?
The workflow can summarize the orders returned by Baselinker's Get Orders by Email action. The available details depend on the data Baselinker returns.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Baselinker. A trigger fires from one place; an action lands in another.
Gmail triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Gmail and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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