Bring a Backendless list item into email triage
When a request matches a known topic, Notis can retrieve the relevant item from your existing Backendless list for a quicker handoff.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Get Key Items
Tool to retrieve values for a specified key in a list (all, single, or range). use when you need specific elements or the entire list from a hive key. supports single index retrieval, range retrieval, or full list.
Why this helps
Helpful response guidance is easy to forget when it is stored in a separate system from incoming email.
- Make reference items easier to use during email triage.
- Reduce repeated searches for response guidance.
- Support a faster human review of incoming inquiries.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Backendless once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one in plain language.
- 3Describe which existing Backendless list and item or range Notis should retrieve when an email matches your criteria.
- 4Choose the New Gmail Message Received trigger and select where run reports should go.
- 5Test with one real email and verify the retrieved item helps with the next step.
Questions about this workflow
Does this find a list item by topic automatically?
The action supports a specified index, range, or full list. State how Notis should use the available list contents in your instruction.
What needs to exist first?
The Backendless hive and list key should already exist. This action retrieves list values rather than creating them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Backendless. A trigger fires from one place; an action lands in another.
Gmail triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Gmail and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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