Compare new inquiries with your Backendless reference data
Give Notis the context your inbox lacks by checking incoming requests against a maintained Backendless map.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Get All Values
Tool to retrieve all values from a map in a specified hive. use when you need to fetch the entire contents of a hive map at once.
Why this helps
An inquiry can only be triaged well when the relevant customer, product, or policy context is easy to find.
- Add maintained reference context to email triage.
- Make it easier to spot known customer or product details.
- Reduce manual switching between email and internal reference data.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Backendless once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one in plain language.
- 3Describe what to look up from your existing Backendless hive map and how to notify you when it is relevant.
- 4Choose the New Gmail Message Received trigger and select where run reports should go.
- 5Test with one real email and confirm the reference lookup supports the summary.
Questions about this workflow
What reference data can this use?
The listed action retrieves all values from a map in a specified existing hive. Your instruction should name the hive and map.
Can it create missing reference data?
This workflow only retrieves map values. The supplied action list does not include an operation to create a hive map.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Backendless. A trigger fires from one place; an action lands in another.
Gmail triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
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Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Delete File
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Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Gmail and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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