Keep customer updates visible after you send them
When you send a meaningful customer update, Notis can make the next handoff easier with a short channel announcement.
Trigger
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Action
Publish Message
Tool to publish a message to a specified messaging channel. use when you need to send notifications or events to subscribers after confirming channel and payload.
Why this helps
A customer update may be sent, but teammates who need to act on it have no easy signal that it happened.
- Make important outbound communication visible to teammates.
- Reduce status-check messages after customer updates.
- Support smoother handoffs using email metadata and content.
Setup
Build it in a few focused steps.
- 1Connect Gmail and Backendless once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one in plain language.
- 3Describe which sent customer emails deserve a short update and what the channel message should say.
- 4Choose the Email Sent trigger and select where run reports should go.
- 5Test with one real sent customer email and review the channel post.
Questions about this workflow
Can it announce every message I send?
State the types of customer updates that matter in your instruction so Notis can focus announcements on those messages.
Will it include the full email?
Ask for a brief summary or selected details. Keep sensitive content out of a shared channel unless that is appropriate for your team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Backendless. A trigger fires from one place; an action lands in another.
Gmail triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
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Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Gmail and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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