Keep Amplitude user context current from Gmail
Turn useful identity or context details from incoming support messages into an Amplitude profile update.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Update User Properties in Amplitude
Update user properties using amplitude's identify api. this action allows you to: - set or update the user id for a device id - update user properties without sending an event - perform operations on user properties (set, append, etc.) - update user attributes like device info and location
Why this helps
User context shared by email can remain separate from the profiles used for product analysis.
- Update user properties from relevant incoming messages
- Reduce manual profile maintenance
- Keep provided support context closer to product analysis
Setup
Build it in a few focused steps.
- 1Connect Gmail and Amplitude once in the Notis portal.
- 2Create a new automation for support context updates.
- 3Tell Notis which incoming details should update user properties, and how to identify the matching user from information available in the message.
- 4Pick the New Gmail Message Received trigger and choose where run reports go.
- 5Test with one real message containing a known user identifier.
Questions about this workflow
Can Notis safely match a message to an Amplitude user without an identifier?
No reliable match can be assumed. Provide a known device ID or user ID in the message or the automation instruction.
Will this create a product event too?
This action updates user properties without sending an event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gmail to Amplitude. A trigger fires from one place; an action lands in another.
Gmail triggers
Amplitude actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Amplitude Cohort Status
Check the status of a cohort export request. this action allows you to: - poll the status of an in-progress cohort download request - determine if a cohort is ready for download
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Amplitude Event Category
Create a new event category in amplitude. this action allows you to: - create a new event category to organize event types - validate category name before creation key features: - creates event categories for organizing events - returns success/failure status
Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
Create Amplitude Event Type
Create a new event type in amplitude. this action allows you to: - define a new event type with various properties - associate the event with a category - add metadata like description, tags, and owner key features: - creates trackable events in your amplitude project - supports full event type configuration
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Delete Amplitude Event Category
Delete an event category from amplitude. this action allows you to: - delete an existing event category - remove category organization from events key features: - permanently removes event categories - returns success/failure status
Delete Amplitude Event Type
Delete an event type from amplitude. this action allows you to: - remove an event type from your project - mark live events as deleted - remove planned events from the tracking plan key features: - different behavior based on event status (live, planned, etc.) - returns success/failure status
Request Amplitude Cohort
Get a single cohort by id and initiate download. this action allows you to: - request a specific cohort from amplitude - optionally include user properties in the response - start the asynchronous download process key features: - supports filtering by specific user properties - returns a request id used for polling status and downloading - supports eu data residency
Get Amplitude Event Categories
Get event categories from amplitude. this action allows you to: - get all event categories in your project - get a specific category by name
Get Amplitude Event Type
Get a specific event type from amplitude by name. this action allows you to: - retrieve detailed information about a single event type - get all properties and metadata for the event key features: - retrieves comprehensive event type details - returns metadata like category, description, and settings - supports lookup by exact event name
Connect any two apps with Notis in the middle.
Gmail and Amplitude, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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