Catch untracked packages in a weekday Gleap sweep
A short weekday sweep can catch packages that need monitoring before a customer has to ask again.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Register Tracking Webhook
Tool to register a tracking webhook for a shipment. Use when you need to start tracking a shipment using its carrier and tracking number. This creates a tracking object that will receive updates about the shipment's status and location.
Why this helps
Keeping track of which support cases still need shipment monitoring relies on memory and repeated inbox scans.
- Make package monitoring part of a repeatable weekday routine.
- Find cases that are ready for tracking without revisiting every conversation manually.
- Reduce overlooked customer follow-ups.
Setup
Build it in a few focused steps.
- 1Connect Gleap and Shippo to Notis once through the portal.
- 2Create an automation to review Gleap shipping cases on weekdays for packages that still need tracking.
- 3In one plain-language instruction, ask Notis to register eligible cases in Shippo when carrier and tracking number are present.
- 4Select a weekday recurring schedule and the channel for run reports.
- 5Test with one untracked Gleap case that has complete package details.
Questions about this workflow
How should the workflow decide a package needs tracking?
Describe the status or customer request in plain language, such as an open case explicitly awaiting a package check.
What if a case is already being tracked?
Tell Notis to avoid registering cases that already have an active tracking record, and review the first run results.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gleap to Shippo. A trigger fires from one place; an action lands in another.
Gleap triggers
Shippo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Shippo Address
Tool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Batch
Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.
Create Carrier Account
Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.
Create Customs Item
Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.
Create Live Rate
Tool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.
Create Manifest
Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.
Create Merchant Address
Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Batch
Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.
Connect any two apps with Notis in the middle.
Gleap and Shippo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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