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Price a replacement route from a Gleap delay report

When a delayed shipment may need a replacement, get fresh route pricing from Shippo using the complete shipment details in the Gleap report.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Shipment

Tool to create a new shipment with Shippo. Use when you need to generate shipping rates for a package by providing origin and destination addresses and parcel details.

Why this helps

A delay creates time pressure, and manually rebuilding a route quote adds another task when the team is already responding to a customer.

  • Get current rates for a clearly described replacement shipment.
  • Reduce manual quote rebuilding during a customer issue.
  • Give the team cost context while planning the next step.

Setup

Build it in a few focused steps.

  • 1Connect Gleap and Shippo to Notis once through the portal.
  • 2Ask Notis to look for delay reports in Gleap that identify a possible replacement shipment.
  • 3Give one plain-language instruction to create a Shippo shipment and return rates for the stated route and parcel.
  • 4Choose an incoming webhook trigger and a run-report channel.
  • 5Test with one real delay report that includes complete replacement shipment details.

Questions about this workflow

Does this workflow decide to send a replacement?

No. It retrieves rate options for the scenario; your team decides whether to ship a replacement.

What details are required?

Shippo needs origin, destination, and parcel details to return useful rates.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gleap to Shippo. A trigger fires from one place; an action lands in another.

Gleap triggers

Shippo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Shippo Address

Tool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Batch

Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.

ActionInstant

Create Carrier Account

Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.

ActionInstant

Create Customs Item

Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.

ActionInstant

Create Live Rate

Tool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.

ActionInstant

Create Manifest

Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.

ActionInstant

Create Merchant Address

Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.

ActionInstant

Create Merchant Batch

Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.

ActionInstant

Connect any two apps with Notis in the middle.

Gleap and Shippo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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