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Reuse recurring package details with Shippo templates

When customers repeatedly mention the same package dimensions, turn confirmed specifications into a template that saves future setup time.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create User Parcel Template

Tool to create a new user parcel template in Shippo with preset dimensions and weight specifications. Use when you need to define reusable package configurations for shipping rate calculations or label generation. User parcel templates can be based on carrier templates with custom weights.

Why this helps

Frequently reused parcel details still take attention to locate and enter whenever someone requests a shipping estimate.

  • Reduce repeated parcel setup for common package types.
  • Keep approved package specifications available for rates.
  • Turn recurring customer context into a useful reusable configuration.

Setup

Build it in a few focused steps.

  • 1Connect Gleap and Shippo to Notis once through the portal.
  • 2Ask Notis to identify a confirmed package configuration that your team uses repeatedly in Gleap conversations.
  • 3Use one plain-language instruction to create a Shippo parcel template from the verified package details.
  • 4Select an incoming webhook trigger and choose a channel for run reports.
  • 5Test with one real, confirmed recurring package configuration.

Questions about this workflow

Should every package mention create a template?

No. Limit the instruction to package specifications that are confirmed and actually reused.

What information should be available?

The recurring package should have reliable dimensions and weight so the template is useful for later rate calculations.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gleap to Shippo. A trigger fires from one place; an action lands in another.

Gleap triggers

Shippo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Shippo Address

Tool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Batch

Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.

ActionInstant

Create Carrier Account

Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.

ActionInstant

Create Customs Item

Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.

ActionInstant

Create Live Rate

Tool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.

ActionInstant

Create Manifest

Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.

ActionInstant

Create Merchant Address

Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.

ActionInstant

Create Merchant Batch

Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.

ActionInstant

Connect any two apps with Notis in the middle.

Gleap and Shippo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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