Get live shipping options for detailed Gleap requests
Give detailed customer estimate requests a quick pricing check, with Notis asking Shippo for available rates using the provided shipment scenario.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Shipment
Tool to create a new shipment with Shippo. Use when you need to generate shipping rates for a package by providing origin and destination addresses and parcel details.
Why this helps
Answering a simple shipping estimate can turn into a manual lookup that interrupts the task already in front of you.
- Retrieve current rate options for a complete customer scenario.
- Spend less time switching between support and shipping tools.
- Keep the estimate request tied to its original conversation.
Setup
Build it in a few focused steps.
- 1Connect Gleap and Shippo to Notis once through the portal.
- 2Create an automation for Gleap conversations that explicitly ask for a shipping estimate.
- 3In one plain-language instruction, ask Notis to create a Shippo shipment and retrieve rates when origin, destination, and parcel details are present.
- 4Choose an incoming webhook trigger and select a channel for run reports.
- 5Test with one real estimate request that includes complete shipment details.
Questions about this workflow
Will this send the rates to the customer?
The workflow retrieves rates and reports its run. Customer replies should be handled according to your chosen support process.
What if the request is incomplete?
The instruction should have Notis report the missing information instead of requesting rates with incomplete shipment details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Gleap to Shippo. A trigger fires from one place; an action lands in another.
Gleap triggers
Shippo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Shippo Address
Tool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Batch
Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.
Create Carrier Account
Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.
Create Customs Item
Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.
Create Live Rate
Tool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.
Create Manifest
Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.
Create Merchant Address
Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Batch
Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.
Connect any two apps with Notis in the middle.
Gleap and Shippo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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