Route customer delivery issues into Shipday
Give customer-impact requests a clear next step as soon as they arrive.
Trigger
New Issue Created
Triggers when a new issue is created in a GitHub repository. Pull requests are automatically excluded -- only true issues produce events. Results can be filtered by labels, assignee, creator, and mentioned user. The payload includes the issue number, title, body, state, labels, assignees, comment count, creator details, timestamps, and direct links to the issue on GitHub.
Action
Insert Order
Tool to create a new delivery order in Shipday. Use when you need to insert a delivery order with customer details, restaurant information, order items, and delivery schedule.
Why this helps
Customer requests recorded as issues can wait too long when delivery coordination lives somewhere else.
- Reduces customer follow-up gaps
- Creates a single delivery record automatically
- Helps founders act on incoming requests faster
Setup
Build it in a few focused steps.
- 1Connect GitHub and Shipday to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to set it up by chat.
- 3Tell Notis: When a new GitHub issue is clearly a customer delivery, replacement, or resupply request, create the matching Shipday order and report its order number.
- 4Select New Issue Created, choose a run-report channel, and test with one representative issue.
Questions about this workflow
Can it use customer labels?
Yes. Mention the labels or issue conventions that identify customer delivery requests.
What if the issue lacks an address?
Notis can report the missing details instead of creating an unusable order.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Shipday. A trigger fires from one place; an action lands in another.
GitHub triggers
Shipday actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a Carrier
Tool to add a new carrier/driver to the Shipday system with credentials. Use when you need to create a new carrier account with name, email, and phone number.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Check On-Demand Delivery Availability
Tool to check on-demand delivery availability from third-party service providers. Use when you need to verify service availability, pricing estimates, and delivery times for a route without creating an order.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Edit Delivery Order
Tool to edit an existing delivery order in Shipday. Use when you need to update order details such as customer information, restaurant details, order items, delivery fees, or tips.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Get On-Demand Delivery Estimate
Tool to get on-demand delivery estimates from third-party service providers for a specific order. Use when you need to retrieve pricing, pickup/delivery times, and durations for a delivery order.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Get On-Demand Delivery Services
Tool to retrieve available third-party on-demand delivery service providers. Use when you need to check which delivery services are available or enabled for the account.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Insert Order
Tool to create a new delivery order in Shipday. Use when you need to insert a delivery order with customer details, restaurant information, order items, and delivery schedule.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Order Ready to Pickup
Tool to mark a delivery order as ready for pickup. Use when you need to notify Shipday that an order is prepared and ready for driver pickup at a specific time.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Orders Query
Tool to query delivery orders with filters and pagination. Use when you need to retrieve multiple orders within a specific time range or paginate through order results. ACTIVE orders are those which are neither ALREADY_DELIVERED nor FAILED_DELIVERY nor INCOMPLETE.
Connect any two apps with Notis in the middle.
GitHub and Shipday, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Shipday.