Turn Failed GitHub Actions Runs Into Incidents
Stop discovering broken automation days later.
Trigger
GitHub Workflow Run State Changed
Triggers when a GitHub Actions workflow run's status or conclusion changes. Monitors a single workflow run and fires an event whenever it transitions between states (e.g., queued to in_progress, or in_progress to completed) or when its conclusion is set (e.g., success, failure, cancelled).
Action
Create a record
Creates a new record in a specified servicenow table. this endpoint allows you to create a new record with the provided data in the specified table.
Why this helps
A failed workflow can sit unnoticed until it blocks a release or surprises a customer.
- Creates a durable record of pipeline failures
- Includes run status, conclusion, branch, and link
- Reduces manual monitoring of CI dashboards
Setup
Build it in a few focused steps.
- 1Connect GitHub and ServiceNow to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to create it conversationally.
- 3Use this instruction: “When a GitHub Actions workflow run finishes with failure, cancellation, or error, create a ServiceNow incident with the workflow, branch, commit, conclusion, and run link.”
- 4Choose the workflow-run state trigger, select a reporting channel, and test with one failed run.
Questions about this workflow
Can successful runs be ignored?
Yes. State in the plain-language instruction that only failed, cancelled, or errored conclusions should create incidents.
Can the incident include the commit?
Yes. Ask Notis to include the commit SHA and run URL.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to ServiceNow. A trigger fires from one place; an action lands in another.
GitHub triggers
ServiceNow actions
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Attach file to record
Attaches a file to a specified record in a servicenow table. this endpoint allows you to attach a file with the provided details to the specified record.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Create a record
Creates a new record in a specified servicenow table. this endpoint allows you to create a new record with the provided data in the specified table.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Delete a record
Deletes a record from a specified servicenow table. this endpoint allows you to delete a record with the provided id from the specified table.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Find file
Finds a file in a specified servicenow table. this endpoint allows you to find a file with the provided name in the specified table.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Get records
Retrieves a record from a specified servicenow table. this endpoint allows you to retrieve a record with the provided id from the specified table.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
New Repository Collaborator Added
Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.
Commit Event
Triggered when a new commit is pushed to a repository.
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When this happens · Trigger
Do this · Action
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