Look up Retell call metadata from an assigned issue
When a support or QA issue assigned to you includes a Retell call ID, Notis can retrieve the call’s basic details and summarize them with the issue context.
Trigger
New Issue Assigned to Me
Triggers when a new issue is assigned to the authenticated user. Fires an event for each GitHub issue that is newly assigned to the authenticated user. Pull requests are automatically excluded -- only true issues are emitted. Issues can optionally be filtered by labels and state. The payload includes the issue number, title, body, state, labels, assignees, creator, repository details, and timestamps.
Action
Retrieve call details by id
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
Why this helps
Call references in a task can force a manual context switch into Retell before you can decide what follow-up is needed.
- See basic call metadata alongside the issue that needs attention.
- Avoid manually searching Retell for a call ID already captured in the assigned task.
Setup
Build it in a few focused steps.
- 1Connect GitHub and RetellAI to Notis once in the portal.
- 2Create the automation in the portal or ask Notis for it in plain language.
- 3Tell Notis to look up only an explicit Retell call ID in a newly assigned issue and summarize the returned call type, agent, status, and timestamps.
- 4Select GitHub New Issue Assigned to Me and choose where run reports should go.
- 5Test with one assigned issue that contains a valid Retell call ID.
Questions about this workflow
Does this retrieve a call transcript?
The listed Retrieve Call Details by ID action provides call metadata such as type, agent ID, status, and timestamps. The request does not specify transcript retrieval.
Will it try to search for a call if the issue has no ID?
No. The instruction limits the lookup to an explicit Retell call ID in the assigned issue; it should not guess identifiers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Retellai. A trigger fires from one place; an action lands in another.
GitHub triggers
Retellai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. it requires json with agent ids and area code. responses indicate the creation status or errors.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new outbound phone call
Initiate an outbound call by post to '/v2/create-phone-call'. requires 'from number' and 'to number' in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Delete phone number
Deletes an existing phone number identified by its e.164 format.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
List all phone numbers
Retrieves a list of all phone numbers associated with the account.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Retrieve call details
The /v2/list-calls endpoint retrieves call records with filters (agent id, timestamps), offers sorting, pagination, and handles different responses (success, bad request, unauthorized, server error) in json format.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Retrieve call details by id
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Retrieve details of a specific phone number
Fetches the details of a given phone number in e.164 format.
Connect any two apps with Notis in the middle.
GitHub and Retellai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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