Resolve support context from the conversation already happening
A new issue comment includes a customer phone number. Notis retrieves the matching Landbot customer profile for faster follow-up.
Trigger
New GitHub Issue Comment
Triggers when a new comment is added to a specific GitHub issue. Only genuinely new comments are emitted; edits to existing comments do not produce duplicate events. The payload includes the comment ID, text body, author details, timestamps, and direct links to the comment on GitHub.
Action
Get Customer By Phone
Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".
Why this helps
Support details are buried in comments, forcing founders to copy numbers into a separate tool during triage.
- Cuts repetitive copy-and-search work.
- Brings customer details into the active issue workflow.
- Helps support context stay attached to technical decisions.
Setup
Build it in a few focused steps.
- 1Connect GitHub and Landbot to Notis once.
- 2Create the automation in the portal or ask Notis to look up the Landbot customer by phone when a new issue comment includes one.
- 3Write the plain-language instruction describing the lookup and reporting outcome.
- 4Pick the new-issue-comment trigger, choose the reporting channel, and test with a safe real comment.
Questions about this workflow
What if no phone number is present?
Notis can report that no lookup was possible rather than inventing a customer match.
Does it change the customer record?
No. The action retrieves customer details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Landbot. A trigger fires from one place; an action lands in another.
GitHub triggers
Landbot actions
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Delete Bot
Tool to delete a specific bot from your account. use when you need to remove an unused or test bot after confirming the bot id.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Get Customer By Phone
Tool to retrieve customer details by phone number. use when you need to fetch a customer's profile by their phone. example: "find customer with phone +1234567890".
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
List Agents
Tool to retrieve a list of agents in your landbot account. use after authenticating your account to enumerate all agents and their details.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
List Bots
Tool to list all bots in your landbot account. use after authenticating to discover your configured bots.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
List Channels
Tool to list all channels integrated with your account. use after authenticating your account to enumerate available messaging channels and metadata.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
List Customers
Tool to list customers who have interacted with your bot. use when you need to retrieve customer records with optional filters (channel id, opt in, search) and pagination.
New Repository Collaborator Added
Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.
List WhatsApp Templates
Tool to list all whatsapp message templates available for the account. use after obtaining your whatsapp channel id to fetch template ids and parameter counts.
Commit Event
Triggered when a new commit is pushed to a repository.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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