Start issue investigation with customer context
New issue. Relevant content already found.
Trigger
New Issue Created
Triggers when a new issue is created in a GitHub repository. Pull requests are automatically excluded -- only true issues produce events. Results can be filtered by labels, assignee, creator, and mentioned user. The payload includes the issue number, title, body, state, labels, assignees, comment count, creator details, timestamps, and direct links to the issue on GitHub.
Action
List Content Items
Tool to list content items from the delivery api. use when fetching content items for a specified environment, optionally providing a continuation token for pagination.
Why this helps
A newly reported problem forces the founder to search repositories, support notes, and content separately.
- Speeds up first-pass triage
- Reduces context switching
- Helps distinguish code problems from content problems
Setup
Build it in a few focused steps.
- 1Connect GitHub and Kontent.ai to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to create it by message.
- 3Use this instruction: “When a new issue is created, list Kontent.ai items that may be affected or relevant and summarize the likely customer-facing context.”
- 4Select the new-issue trigger, choose a reporting channel, and test with one real issue.
Questions about this workflow
Can it include only bug reports?
Yes. Configure the GitHub trigger filters and mention the desired labels or issue types.
What does the context pack contain?
It contains relevant Kontent.ai item links and a concise explanation of their possible connection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Kontent ai. A trigger fires from one place; an action lands in another.
GitHub triggers
Kontent ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Content Item
Tool to retrieve a specific content item by its identifier. use after confirming the environment id and item identifier.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Language
Tool to retrieve a specific language by its id. supports management api directly and delivery api via normalization.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Get Language Variant
Tool to retrieve a specific language variant of a content item. use after confirming the item and language identifiers when needing localized content.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
List Content Items
Tool to list content items from the delivery api. use when fetching content items for a specified environment, optionally providing a continuation token for pagination.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
List Content Types
Tool to list content types within a kontent.ai environment. use when you need to retrieve a paginated list of content type definitions. use after confirming the environment id.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
List Languages
Tool to list languages in a kontent.ai project. use when you need to retrieve all languages for a specified environment after confirming the project id.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Connect any two apps with Notis in the middle.
GitHub and Kontent ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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