Move urgent GitHub issue reports straight into incident.io
Notis recognizes a new operational issue and opens the incident before the report gets mixed into the product backlog.
Trigger
New Issue Created
Triggers when a new issue is created in a GitHub repository. Pull requests are automatically excluded -- only true issues produce events. Results can be filtered by labels, assignee, creator, and mentioned user. The payload includes the issue number, title, body, state, labels, assignees, comment count, creator details, timestamps, and direct links to the issue on GitHub.
Action
Create Incident V2
Tool to create a new incident in incident.io using the V2 API. Use when you need to report and track an operational issue or outage. Requires at minimum an idempotency_key and visibility setting. Optionally specify severity, incident type, custom fields, role assignments, and other attributes.
Why this helps
Customer-impacting reports often arrive as ordinary issues, where urgency and ownership can be lost among feature requests.
- Separates outages from routine backlog work
- Preserves the issue body, labels, and direct link
- Starts coordinated response without duplicate entry
Setup
Build it in a few focused steps.
- 1Connect GitHub and incident.io to Notis once.
- 2Ask Notis to create an incident for new GitHub issues labeled outage, severe-regression, or customer-blocking.
- 3Choose New Issue Created as the trigger and select where run reports should appear.
- 4Open a test issue with the chosen label and confirm the incident.
Questions about this workflow
Can I choose my own urgent labels?
Yes. List the labels and symptoms that should count as an incident in plain language.
Will feature requests create incidents?
Not when the automation prompt clearly limits the workflow to operational labels or customer-impacting language.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to incident.io. A trigger fires from one place; an action lands in another.
GitHub triggers
incident.io actions
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Create Alert Attribute V2
Tool to create an alert attribute in incident.io. Use when you need to define structured data fields that can be parsed from alerts coming in via alert sources. Alert attributes allow you to extract and organize information from incoming alerts.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Create Alert Route V2
Tool to create an alert route in incident.io. Use when you need to configure how alerts should be processed, routed, and potentially converted into incidents based on conditions, grouping rules, and templates.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Create Alert Source V2
Tool to create a new alert source in incident.io. Use when you need to set up a new integration for receiving alerts from external systems via HTTP webhooks or manual entry.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Create Catalog Entry V2
Tool to create a catalog entry in incident.io. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Create Catalog Entry V3
Tool to create a catalog entry in incident.io using the V3 API. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Create Catalog Type V3
Tool to create a new catalog type in incident.io V3 API. Use when you need to define custom resource types for your organization's catalog, such as teams, services, or infrastructure components.
New Repository Collaborator Added
Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.
Create Custom Field Option
Tool to create a new custom field option in incident.io. Use when you need to add a new selectable value to an existing custom field.
Commit Event
Triggered when a new commit is pushed to a repository.
Create Custom Field V2
Tool to create a custom field in incident.io using the V2 API. Use when you need to add a new custom field to track additional information during incidents.
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When this happens · Trigger
Do this · Action
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