Capture customer contacts from new GitHub bug reports
Keep the human behind a report reachable without copying details between tools.
Trigger
New Issue Created
Triggers when a new issue is created in a GitHub repository. Pull requests are automatically excluded -- only true issues produce events. Results can be filtered by labels, assignee, creator, and mentioned user. The payload includes the issue number, title, body, state, labels, assignees, comment count, creator details, timestamps, and direct links to the issue on GitHub.
Action
Create Contact
Tool to create a new contact in eTermin. Use when you need to add a contact before scheduling appointments.
Why this helps
Customer context gets lost when a bug report becomes only a GitHub issue.
- Preserves follow-up context
- Reduces duplicate entry
Setup
Build it in a few focused steps.
- 1Connect GitHub and Etermin to Notis once.
- 2Create a new automation in Automations.
- 3Write one instruction asking Notis to create an Etermin contact from a new customer bug report when enough contact details are present.
- 4Select New Issue Created and a run-report channel.
- 5Create one test issue with safe sample details.
Questions about this workflow
What if contact details are missing?
Ask Notis to report the issue for follow-up rather than create an incomplete contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Etermin. A trigger fires from one place; an action lands in another.
GitHub triggers
Etermin actions
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Create Contact
Tool to create a new contact in eTermin. Use when you need to add a contact before scheduling appointments.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Create eTermin Resource
Tool to create a new resource. Use when you need to create any eTermin resource (contact, vouchers, resource, appointment).
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Create User
Tool to create a new user. Use when you need to add users to eTermin after collecting their details.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
Create Voucher
Tool to create a new voucher in eTermin. Use when you need to add a voucher after defining its details.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Create Webhook
Tool to create a new webhook in eTermin. Attempts multiple candidate endpoints since webhook creation is undocumented. Returns a helpful message if UI-only.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Delete Appointment
Tool to delete an appointment. Use when you need to remove an existing appointment by its identifier. Confirm the appointment exists before invoking.
New Repository Collaborator Added
Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.
Delete calendar
Tool to delete a calendar. Use when removing an existing calendar by its identifier.
Commit Event
Triggered when a new commit is pushed to a repository.
Delete Contact
Tool to delete a contact. Use when you need to remove a contact by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Not just GitHub and Etermin. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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