Screen issue author emails for shared mailboxes
If a new issue includes an author email, check whether it belongs to a role account before adding it to an individual contact list.
Trigger
New Issue Created
Triggers when a new issue is created in a GitHub repository. Pull requests are automatically excluded -- only true issues produce events. Results can be filtered by labels, assignee, creator, and mentioned user. The payload includes the issue number, title, body, state, labels, assignees, comment count, creator details, timestamps, and direct links to the issue on GitHub.
Action
Role Account Verifier
Tool to determine if an email is a role-based account. Use when identifying group mailboxes (e.g., support@) before sending targeted communications.
Why this helps
A shared inbox can be mistaken for a person's direct address during issue triage and later follow-up.
- Screen available issue author emails for role-based patterns.
- Avoid adding a group mailbox as a personal contact.
- Review results alongside the automation run.
Setup
Build it in a few focused steps.
- 1Connect GitHub and Clearout once in the Notis portal.
- 2Create an automation in Automations, then choose a name and prompt.
- 3Tell Notis to check any author email provided for a new issue for role-account status.
- 4Pick the New Issue Created trigger, choose a report channel, and test with one real issue.
Questions about this workflow
Can this look up the issue author's email from their GitHub profile?
No. This workflow checks an email only when it is supplied in the event data.
What does Clearout consider a role account?
The verifier identifies addresses that appear to be shared or function-based mailboxes, such as support@.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Clearout. A trigger fires from one place; an action lands in another.
GitHub triggers
Clearout actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Connect any two apps with Notis in the middle.
GitHub and Clearout, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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