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Notis

Make shipping updates easier to send

When a connected order system reports that a Gelato parcel has shipped, Notis can start the prepared Customer.io shipping broadcast.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Trigger Broadcast

Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.

Why this helps

Remembering to send a shipping update for every order adds another small task to an already crowded day.

  • Tell customers when a parcel leaves production without composing each email.
  • Reduce status-check messages from customers.
  • Keep shipping communication consistent across orders.

Setup

Build it in a few focused steps.

  • 1Connect Gelato and Customer.io to Notis once in the portal.
  • 2Create an automation by asking Notis or using Automations -> New Automation in the portal.
  • 3Write one plain-language instruction to use an incoming Gelato shipment update to trigger the prepared Customer.io shipping broadcast.
  • 4Pick an incoming webhook trigger, choose a run-report channel, and test with one real shipment update.

Questions about this workflow

Will this workflow create tracking details?

No. It triggers the broadcast you identify. Your connected system must include any shipment information the message needs.

Why is the trigger a webhook?

Gelato has no native integration trigger events available here. A custom backend or external tool must send the shipment update to Notis.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gelato to Customerio. A trigger fires from one place; an action lands in another.

Gelato triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Integrations

Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.

ActionInstant

Get Messages

Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.

ActionInstant

Get Segment Details

Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.

ActionInstant

Get Segment Membership

Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.

ActionInstant

Get Segments

Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.

ActionInstant

Get Trigger

Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.

ActionInstant

Get Triggers

Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.

ActionInstant

Connect any two apps with Notis in the middle.

Gelato and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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