Keep priority customer numbers easy to find
When a trusted FuseDesk workflow identifies a priority customer, Notis can add their contact details to Dialmycalls.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Why this helps
Important customer numbers can get buried across support conversations when there is no dependable contact record.
- Preserve priority customer phone details in a contact system.
- Reduce manual lookups when follow-up is needed.
- Keep contact capture consistent with the existing FuseDesk priority process.
Setup
Build it in a few focused steps.
- 1Connect FuseDesk and Dialmycalls to Notis once through the portal.
- 2Create a new automation in the portal or describe the workflow to Notis conversationally.
- 3Write one instruction to add a Dialmycalls contact when the FuseDesk priority-customer webhook arrives.
- 4Select the incoming webhook trigger and a reporting channel, then test with one real priority contact.
Questions about this workflow
How is a customer identified as priority?
Your existing FuseDesk workflow or backend must identify the customer and send that information to Notis.
Does this send a call or text?
No. The selected action adds a contact record; it does not send a broadcast.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link FuseDesk to Dialmycalls. A trigger fires from one place; an action lands in another.
FuseDesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
FuseDesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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