Give each support initiative a clear contact group
Turn a new initiative reported by your FuseDesk process into a named Dialmycalls group with one automation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Why this helps
Creating recipient groups by hand adds setup work before a support initiative can be organized.
- Create an organizing group when an initiative is announced.
- Avoid a separate manual group setup step.
- Give each initiative a distinct place for intended recipients.
Setup
Build it in a few focused steps.
- 1Connect FuseDesk and Dialmycalls to Notis once in the portal.
- 2Create a new automation through Notis conversation or Automations then New Automation.
- 3Use one prompt asking Notis to create a Dialmycalls group when the FuseDesk initiative webhook arrives.
- 4Select the incoming webhook trigger and a run-report channel, then test with one real initiative.
Questions about this workflow
Will this add customers to the group too?
No. This action creates a group; adding contacts is a separate Dialmycalls action.
Where does the group name come from?
The webhook should include an initiative name that Notis can use in its plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link FuseDesk to Dialmycalls. A trigger fires from one place; an action lands in another.
FuseDesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
FuseDesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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