Prepare a contact group for each support department
When your FuseDesk setup flow reports a department, Notis can create its Dialmycalls group automatically.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Why this helps
New departments often require a handful of repeated setup tasks, and contact organization can be one that gets skipped.
- Keep department contact organization consistent.
- Remove a small but easy-to-forget setup task.
- Create groups when the department setup process already has the needed name.
Setup
Build it in a few focused steps.
- 1Connect FuseDesk and Dialmycalls once through the Notis portal.
- 2Create an automation by asking Notis or selecting Automations then New Automation.
- 3Add one plain-language instruction to create a Dialmycalls group when the FuseDesk department webhook arrives.
- 4Choose an incoming webhook trigger and a report channel, then test using one department setup example.
Questions about this workflow
Does this configure FuseDesk departments?
No. The webhook must come from your existing department provisioning process; the action creates a Dialmycalls group.
Does the automation populate the group?
No. The selected action creates the named group only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link FuseDesk to Dialmycalls. A trigger fires from one place; an action lands in another.
FuseDesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
FuseDesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dialmycalls.