Bring one contact's details into a support handoff
When your FuseDesk process passes a contact ID, Notis can retrieve the matching Dialmycalls record for review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Contact
Tool to retrieve a contact by its unique id. use when you need to fetch details of a specific contact from your account.
Why this helps
Switching tools to search a contact by hand breaks focus during a support handoff.
- Retrieve one record from a known identifier.
- Reduce manual contact searches mid-handoff.
- Keep the lookup attached to the handoff workflow.
Setup
Build it in a few focused steps.
- 1Connect FuseDesk and Dialmycalls to Notis once through the portal.
- 2Create an automation conversationally or from Automations then New Automation.
- 3Use one instruction to retrieve the Dialmycalls contact identified in the incoming FuseDesk handoff webhook.
- 4Select an incoming webhook trigger and channel for run reports, then test with one real contact ID.
Questions about this workflow
Can this look up a contact by phone number?
The selected action retrieves a contact by its unique ID, so the webhook should provide that ID.
Does the lookup edit the contact?
No. It retrieves contact details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link FuseDesk to Dialmycalls. A trigger fires from one place; an action lands in another.
FuseDesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
FuseDesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Dialmycalls.