Make cancellation feedback easier to review
Capture the reason a customer chose to leave and any improvement they mentioned, while the context is fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Request AI Completion
Tool to request a text completion from the ai module. use when you need to generate text based on a prompt.
Why this helps
Cancellation feedback is easy to postpone when each response requires a fresh, focused review.
- Keep stated reasons and suggestions together.
- Make feedback review easier to fit between other work.
- Avoid losing useful context in a long response.
Setup
Build it in a few focused steps.
- 1Connect Formsite and Phantombuster to Notis once in the portal.
- 2Create an automation and write one instruction asking Phantombuster AI Completion to summarize stated cancellation reasons and suggestions.
- 3Select an incoming webhook trigger, choose where run reports appear, and test with one real cancellation response.
Questions about this workflow
Can it explain why the customer left?
It can summarize reasons the customer stated. It should not infer an unstated cause.
Can I request a very short output?
Yes. State the preferred length and the details to retain in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Formsite to Phantombuster. A trigger fires from one place; an action lands in another.
Formsite triggers
Phantombuster actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Formsite and Phantombuster, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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