Keep customer promises from slipping through the cracks
Surface what your team promised a customer and who will follow up, directly in Slack.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Customer commitments are hard to track when they are mixed into a full call transcript.
- Bring customer promises into the team's daily workspace.
- Make ownership visible after a call.
- Lower the chance of forgetting an agreed follow-up.
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Slack to Notis once through the portal.
- 2Create an automation named Customer commitment recap.
- 3Write a plain-language prompt asking Notis to extract explicit customer commitments, owners, and due dates when stated, then post them to the chosen Slack channel.
- 4Select the Fireflies transcription-complete trigger and choose a run-report channel.
- 5Test with one real customer call and review the posted details.
Questions about this workflow
Will it guess due dates?
Instruct Notis to include a due date only when the transcript states one.
Can the post be internal only?
Yes. Choose an internal Slack channel in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Slack. A trigger fires from one place; an action lands in another.
Fireflies triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Fireflies and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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