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Automated Credit Notes for Cancelled Booths

Booth cancellations shouldn't trigger a manual sprint to issue refunds. When an exhibitor cancels in Expofp, Notis automatically generates a credit note in Sevdesk--complete, accurate, and audit-ready.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Credit Note from Invoice

Tool to create a new credit note from an existing invoice in SevDesk. Use when you need to issue a credit note based on an already created invoice.

Why this helps

Tracking cancellations and manually issuing credit notes is error-prone and time-consuming. You forget to issue refunds, duplicate credits, or create mismatched records that confuse your accountant.

  • Credit notes generated instantly, no manual processing
  • Exhibitors see refunds approved immediately
  • Audit trail is automatic and complete for compliance
  • Eliminate follow-up chaos tracking who's been refunded
  • Accounting accuracy without the busywork

Setup

Build it in a few focused steps.

  • 1Connect Expofp and Sevdesk to Notis in your portal (one-time setup).
  • 2Tell Notis: 'When a booth is cancelled in Expofp, automatically create a credit note in Sevdesk for the full booth amount' or configure in Automations.
  • 3Choose Webhook as the trigger and select your notification channel (Slack, email, Telegram, or WhatsApp).
  • 4Cancel a test booth in Expofp and verify the credit note appears in Sevdesk within moments.
  • 5Activate the automation to handle refunds automatically going forward.

Questions about this workflow

What if the exhibitor only partially cancels their booking?

Specify the partial refund amount in your prompt. For example: 'Create a credit note for 50% of the booth fee if they reduce booth size.'

Can I notify the exhibitor when the credit is issued?

Notis notifies your team immediately. Combine this with a Notis outreach to send the exhibitor a refund confirmation email automatically.

Are there tax implications?

Credit notes in Sevdesk respect your tax settings. Consult your accountant about policy, but the automation ensures consistent bookkeeping.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Expofp to Sevdesk. A trigger fires from one place; an action lands in another.

Expofp triggers

Sevdesk actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Book Invoice Amount

Tool to book an invoice amount in SevDesk. Use when you need to record a payment for an invoice, either full or partial. This creates an invoice log entry and updates the invoice status accordingly.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Check Customer Number Availability

Tool to check if a customer number is available in sevDesk. Use when you need to verify that a customer number can be assigned without conflicts.

ActionInstant

Create Accounting Contact

Tool to create a new accounting contact in sevDesk. Use when you need to assign debitor or creditor numbers to existing contacts for accounting purposes.

ActionInstant

Create Check Account Transaction

Tool to create a new check account transaction in SevDesk. Use when you need to manually record a transaction for a payment account, such as bank transfers, cash movements, or other financial transactions that need to be tracked in the accounting system.

ActionInstant

Create Clearing Account

Tool to create a new clearing account in sevDesk. Use when you need to set up accounts for tracking intermediate transactions like coupons, gift cards, or prepayments. Clearing accounts are offline accounts used for booking purposes.

ActionInstant

Create Communication Way

Tool to create a new contact communication way (email, phone, website, etc.) in SevDesk. Use when you need to add contact information like email addresses, phone numbers, or website URLs to an existing contact.

ActionInstant

Create Contact

Creates a new contact (person or company) in SevDesk accounting system. Required fields: - type: Must be 'PERSON' or 'COMPANY' - familyname: Required for PERSON type (last name) - name: Required for COMPANY type (company name) - category: Contact category reference (e.g., id=3 for Customer, id=2 for Supplier) Automatically generates customerNumber if not provided. Supports optional fields like email, phone, address, bank details, tax information, and more.

ActionInstant

Create Contact (REST API)

Tool to create a new contact in sevDesk using the standard REST API endpoint. Use when you need to create a person or organization contact with category assignment.

ActionInstant

Connect any two apps with Notis in the middle.

Expofp and Sevdesk, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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