Send ticket purchase details on WhatsApp
Give buyers the confirmation they need while the event is still top of mind.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Purchase details get lost when buyers must search across email and ticket pages.
- Deliver a consistent receipt message
- Reduce repeat questions
- Keep ticket context close to the attendee
Setup
Build it in a few focused steps.
- 1Connect Eventbrite and WhatsApp, and have the approved template ID ready.
- 2Describe the purchase message and desired outcome in Notis plain language.
- 3Choose an incoming webhook and your run-report channel.
- 4Test with one real ticket purchase payload; require explicit recipient opt-in and authorization, and stop/report missing consent, recipient details, or approved template ID.
Questions about this workflow
Why use a template?
Use an approved template ID when required; do not assume provider eligibility.
Can the message include event details?
Yes, if those details are present in the supplied webhook payload and the recipient has explicit opt-in.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Eventbrite to Whatsapp. A trigger fires from one place; an action lands in another.
Eventbrite triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Eventbrite and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Whatsapp.