Keep Eventbrite refund requests from falling between inboxes
A support or backend webhook tells Notis about a refund request, and Notis creates a Slack reminder containing the event and response deadline.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Why this helps
Refund requests often arrive outside the event workflow and can vanish during a busy day.
- Give each refund request a visible follow-up time
- Keep event and attendee context attached
- Reduce missed response commitments
Setup
Build it in a few focused steps.
- 1Connect Eventbrite and Slack to Notis once.
- 2Create an automation with an incoming webhook trigger.
- 3Write one prompt asking Notis to create a Slack reminder containing the relevant Eventbrite event and refund response deadline.
- 4Choose the channel for run reports.
- 5Test with one representative refund request payload.
Questions about this workflow
Does this issue the refund automatically?
No. It creates a follow-up reminder so a person can review and handle the request appropriately.
Can the reminder timing depend on urgency?
Yes. Tell Notis how to interpret deadlines or urgency supplied by the webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Eventbrite to Slack. A trigger fires from one place; an action lands in another.
Eventbrite triggers
Slack actions
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Not just Eventbrite and Slack. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Slack.