Skip to content
Notis

Triage multilingual refund requests faster

As refund requests arrive through your backend, Notis identifies their language and reports it with a confidence score.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Identify Language

This tool identifies the natural language of a given text. it takes a string of text as input and returns the detected language along with a confidence score. optional parameters include specifying a genre (e.g., "social-media"), providing a list of language codes to constrain the identification, and indicating whether to include user-defined languages.

Why this helps

Time-sensitive refund messages can stall when the first manual step is simply determining who can read them.

  • Shortens the first triage step
  • Supports quicker assignment of sensitive cases
  • Makes uncertain language results visible

Setup

Build it in a few focused steps.

  • 1Connect Eventbrite and Rosette text analytics to Notis once.
  • 2Tell Notis to identify the language of Eventbrite refund request text delivered through a webhook.
  • 3Pick an incoming webhook trigger and a channel for run reports.
  • 4Test with one genuine refund request after removing unnecessary personal details.

Questions about this workflow

Does this decide whether a refund should be approved?

No. It only identifies the language of the request.

Can it process very short messages?

Yes, though short text may produce lower confidence, which the workflow can include in its report.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Eventbrite to Rosette text analytics. A trigger fires from one place; an action lands in another.

Eventbrite triggers

Rosette text analytics actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Address Similarity

Compares two addresses and returns a similarity score. addresses can be provided as single strings or as structured objects. the tool is optimized for english, simplified chinese, and traditional chinese addresses.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Identify Language

This tool identifies the natural language of a given text. it takes a string of text as input and returns the detected language along with a confidence score. optional parameters include specifying a genre (e.g., "social-media"), providing a list of language codes to constrain the identification, and indicating whether to include user-defined languages.

ActionInstant

Compare Name Similarity

The 'name similarity' tool compares two entity names (person, location, or organization) and returns a similarity score between 0 and 1 to indicate if the names are similar. it is useful for tasks such as record linkage, identity resolution, and data deduplication.

ActionInstant

Connect any two apps with Notis in the middle.

Eventbrite and Rosette text analytics, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Rosette text analytics.