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Follow up on cancellations without awkward manual work

Notis finds recent canceled orders and prepares a tactful Gmail draft suited to the event and attendee situation.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

Why this helps

Cancellations contain useful signals, but following up individually is easy to avoid when the wording feels delicate.

  • Creates respectful follow-up language
  • Captures feedback opportunities
  • Offers relevant next steps without pressure

Setup

Build it in a few focused steps.

  • 1Connect Eventbrite and Gmail to Notis once.
  • 2Create a recurring cancellation-review automation.
  • 3Write one prompt describing the recovery email and exclusions.
  • 4Pick a daily or weekly trigger and a run-report channel.
  • 5Test with one genuine canceled order.

Questions about this workflow

Can I exclude refunded or sensitive cases?

Yes. Describe those exclusions directly in the automation prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Eventbrite to Gmail. A trigger fires from one place; an action lands in another.

Eventbrite triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Eventbrite and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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