Answer attendee questions without rebuilding context
When your support system sends a webhook, Notis checks the related Eventbrite details and replies inside the existing Gmail thread.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply to email thread
Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.
Why this helps
Answering a simple attendee question can require reopening the event page and reconstructing the full context.
- Keeps replies in the original thread
- Uses current event details
- Cuts context-switching during support
Setup
Build it in a few focused steps.
- 1Connect Eventbrite and Gmail to Notis once.
- 2Create an automation that replies to attendee threads using relevant Eventbrite details.
- 3Choose an incoming webhook trigger and paste the generated endpoint into your support backend.
- 4Select a run-report channel.
- 5Test with one real Gmail thread and event reference.
Questions about this workflow
Can the reply stay in the existing conversation?
Yes. The Gmail reply action uses the valid thread ID supplied to the workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Eventbrite to Gmail. A trigger fires from one place; an action lands in another.
Eventbrite triggers
Gmail actions
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Eventbrite and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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