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Notis

Scale Partner Onboarding: Automated Guidance Conversations

Add a partner to Espocrm and Cody instantly starts a guided conversation with onboarding checklists, resources, and key processes tailored to their role.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Conversation

Tool to create a new conversation with a specified bot. Use when starting a new conversation thread with optional focus mode to limit bot's knowledge base to specific documents.

Why this helps

Each new partner onboarding involves sending the same resources, repeating the same processes, and answering the same questions. It's repetitive and exhausting.

  • Reduce manual onboarding work
  • Ensure consistent partner experience
  • Scale partnerships without burnout

Setup

Build it in a few focused steps.

  • 1Connect Espocrm and Cody integrations to Notis.
  • 2Ask Notis: 'When a new partner record is created in Espocrm, start a Cody conversation titled [Partner Name] Onboarding that walks through our standard partner checklist, resources, and key contacts. Include focus mode to limit to partner-related documents.'
  • 3Set up your reporting channel for onboarding confirmations.
  • 4Add a test partner to Espocrm and verify the Cody conversation appears with the onboarding guide.

Questions about this workflow

Can I customize the onboarding conversation for different partner types?

Yes. Tell Notis: 'If partner type is reseller, use the reseller onboarding checklist. If technology partner, use the integration checklist.'

What happens if a partner completes onboarding but wants to reference it later?

The Cody conversation stays accessible, so partners can always reference the onboarding materials and resources.

Can partners continue asking questions in the Cody conversation?

Yes. The conversation stays live, so partners can ask follow-ups and Cody can answer questions based on your knowledge base.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Espocrm to Cody. A trigger fires from one place; an action lands in another.

Espocrm triggers

Cody actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Conversation

Tool to create a new conversation with a specified bot. Use when starting a new conversation thread with optional focus mode to limit bot's knowledge base to specific documents.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Document

Tool to create a new document with text or HTML content in Cody AI. Use when you need to add documents to Cody's knowledge base with up to 768 KB of content.

ActionInstant

Create Document From File

Tool to create a document by uploading a file (up to 100 MB). Supports txt, md, rtf, pdf, ppt, pptx, pptm, doc, docx, docm formats. Use when you need to add file-based documents to Cody's knowledge base. The file is processed asynchronously.

ActionInstant

Create Document from Webpage

Tool to create a document from a publicly accessible webpage URL. Use when you need to import content from a webpage into Cody AI. The webpage must be accessible without login. If request fails, ensure the URL is publicly accessible and not blocked by a firewall.

ActionInstant

Create Folder

Tool to create a new folder in Cody AI for organizing content. Use when you need to create a folder to organize documents or conversations.

ActionInstant

Delete Conversation

Tool to delete a conversation by its ID. Use when you need to permanently remove a conversation from the system.

ActionInstant

Delete Document

Tool to delete a document by id. Use when removing a document that is no longer needed.

ActionInstant

Get Conversation

Tool to fetch a conversation by its ID from Cody AI. Use when you need to retrieve details about a specific conversation. Supports optional includes parameter to filter response to list document IDs.

ActionInstant

Connect any two apps with Notis in the middle.

Espocrm and Cody, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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