Check feedback access before the retrieval step
Confirm the feedback API is responding when a workflow needs customer context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get API Root
Check Mopinion API availability and get version information. Pings the API health check endpoint (/ping) and returns status code, 'pong' response, and current API version. Use this to verify the API is reachable and operational.
Why this helps
A feedback lookup can interrupt focused work when a system outage is discovered only after repeated attempts.
- Check service availability at the point feedback is needed.
- Avoid unclear repeated retrieval attempts during an outage.
- Get a status and API version in the run report.
Setup
Build it in a few focused steps.
- 1Connect Dropcontact and Mopinion to Notis once through the portal.
- 2Ask Notis to check the Mopinion API root when your enrichment backend sends a request for feedback context.
- 3Select an incoming webhook trigger and a channel for run reports.
- 4Test with one real request and review the returned status.
Questions about this workflow
Does this retrieve the requested feedback too?
No. This action checks Mopinion API availability. A separate automation can retrieve feedback when the API is reachable.
What does the check return?
It pings the API health endpoint and returns status code, response, and current API version.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Dropcontact to Mopinion. A trigger fires from one place; an action lands in another.
Dropcontact triggers
Mopinion actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Account
Tool to retrieve the current authenticated account information. Use to verify authentication and get account details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Dataset by ID
Retrieve complete metadata for a specific Mopinion dataset (feedback form) by its ID. Returns dataset properties including name, associated report ID, data source type, and description. Use this action when you need detailed information about a specific dataset/form. To discover available dataset IDs, use the List Datasets action first. This is a read-only operation that does not modify any data.
Get Dataset Feedback
Retrieve feedback items (survey responses) for a specific dataset/form with optional pagination and filtering. Use this action to fetch multiple feedback entries from a dataset. Each feedback item contains the survey responses including custom fields, scores, metadata, and timestamps. Supports pagination for large result sets and filtering by field values. For retrieving a single feedback item by ID, use GET_DATASET_FEEDBACK_BY_ID instead.
Get Dataset Feedback By ID
Retrieves a single feedback item by its unique identifier from a specific dataset. Use this tool when you need detailed information about a specific feedback item. First obtain the dataset_id using List Datasets, then get feedback_id values using Get Dataset Feedback. **Important Notes:** - Returns a warning in metadata if the feedback item doesn't exist (with null field values) - Returns 404 error if the dataset_id itself is invalid or inaccessible - The response includes feedback fields, tags, scores, timestamps, and associated metadata
Get Dataset Field Definitions
Tool to retrieve field definitions for a dataset. Use when you need the schema of a dataset's fields.
Get Deployment by ID
Retrieves detailed configuration for a specific feedback form deployment by its ID. Returns deployment rules, trigger conditions, scheduling settings, target URLs, and active status. Use this to understand when, where, and how a feedback form is displayed to users.
Get Deployments
Tool to list all deployments for the authenticated Mopinion account. Use after setting up authentication.
Get Report By ID
Retrieves detailed information about a specific Mopinion report by its ID. Returns comprehensive report details including name, description, language, creation date, and all associated datasets with their metadata. Use this when you need full information about a specific report. To find available report IDs, use the Get Reports action first. Example use case: Get complete details of report 22511 to understand its datasets and configuration.
Connect any two apps with Notis in the middle.
Dropcontact and Mopinion, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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