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Understand the payment details behind a research theme

Move from a coded payment problem to the relevant transaction status and error details without an extra round of searching.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Payment Transaction

Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.

Why this helps

A theme in research can be hard to act on when the underlying payment record still needs a separate investigation.

  • Retrieve error details for a specified transaction.
  • Help the research owner connect a theme to a concrete case.
  • Keep the next investigation step in the same handoff.

Setup

Build it in a few focused steps.

  • 1Connect Dovetail and Blackbaud to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis conversationally.
  • 3In one instruction, ask Notis to retrieve transaction details when a payment-related research handoff includes a verified transaction ID.
  • 4Choose an incoming webhook trigger and a channel for run reports.
  • 5Test with one known transaction ID and check the error details returned.

Questions about this workflow

Does a transaction lookup establish the cause of a broad research theme?

No. It returns details for one specified transaction, which a person can compare with the broader research.

Can this change payment data?

No. The action retrieves existing transaction details.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Dovetail to Blackbaud. A trigger fires from one place; an action lands in another.

Dovetail triggers

Blackbaud actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Gifts To Batch

Add one or more gifts (donations) to an existing gift batch in Blackbaud Raiser's Edge NXT. Use this tool when you need to: - Append new gifts to an open batch for later processing - Batch multiple donations together before committing them - Add gifts with detailed information (payments, splits, custom fields) Prerequisites: - The batch must already exist (use a create batch action first if needed) - The batch must be in "open" status (not committed) - You need the batch_id (system record ID) and constituent_id (donor ID) for each gift Note: This action returns response details for all HTTP status codes (including errors). Check the status_code field in the response to determine success (200) vs errors (4xx/5xx).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Gift By ID

Retrieves comprehensive gift details from Blackbaud Raiser's Edge NXT by gift ID. Use this tool when you need to fetch detailed information about a specific gift including: - Gift amount and currency - Donor/constituent information - Gift type and status - Important dates (gift date, post date) - Associated metadata and custom fields The gift_id is the unique system record ID (integer) that identifies the gift in Raiser's Edge NXT.

ActionInstant

Get Membership Details

Retrieves comprehensive membership details from Blackbaud Raiser's Edge NXT by member junction ID. Fetches detailed information about a specific membership including program name, category/subcategory, membership status and standing (Active, Lapsed), start/expiration dates, dues information, and associated constituent ID. Requires a valid member_junction_id (GUID) that uniquely identifies a membership junction record linking a constituent to a membership program in Raiser's Edge NXT. Returns error information in the response object for graceful error handling in agent workflows.

ActionInstant

Get Payment Transaction

Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.

ActionInstant

OneRoster OAuth2 Base API

Tool to interact with Blackbaud OneRoster OAuth2 base endpoints. Use to fetch OpenID configuration (/.well-known/openid-configuration), JWKS key set (publickeys), or obtain an access token via the client credentials grant. Ensure client credentials are configured before using the token operation.

ActionInstant

Connect any two apps with Notis in the middle.

Dovetail and Blackbaud, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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