Bring Discord escalations to Jira stakeholders
When a conversation signals a real escalation, notify the people watching the issue through Jira.
Trigger
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
An urgent issue can remain unnoticed by stakeholders who are following the work in Jira rather than Discord.
- Bring escalation context to Jira stakeholders.
- Reduce reliance on people checking every Discord channel.
- Use the existing issue as the notification anchor.
Setup
Build it in a few focused steps.
- 1Connect Discord and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to send a Jira notification when a new Discord message clearly flags an escalation and identifies an existing issue.
- 4Pick New Discord Message as the trigger and choose where run reports should go.
- 5Test with one real escalation message and issue key.
Questions about this workflow
Will every urgent-sounding message send a notification?
Describe what counts as an escalation and have Notis act only when the message clearly meets that description.
Does this require a Jira issue key?
The notification action is for a Jira issue, so the workflow needs to identify the relevant existing issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to Jira. A trigger fires from one place; an action lands in another.
Discord triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Discord and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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