Prioritize GitHub issues from Discord support threads
Keep urgent customer context from getting buried in a busy support channel.
Trigger
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
A valuable support thread can be missed while the GitHub issue stays unprioritized.
- Surfaces urgent patterns
- Preserves customer context
- Limits manual triage
Setup
Build it in a few focused steps.
- 1Connect Discord and GitHub to Notis once.
- 2Open Automations and start a new automation.
- 3Describe how new support threads should label related GitHub issues by urgency.
- 4Pick the Discord new-thread trigger and your run-report channel.
- 5Create a sample support thread to confirm the result.
Questions about this workflow
Can Notis distinguish urgent reports?
Explain your urgency cues in the prompt so Notis can apply the intended labels.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Discord to GitHub. A trigger fires from one place; an action lands in another.
Discord triggers
GitHub actions
New Discord Message Trigger
Polls a specific Discord channel for new messages.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
New Member Joined
Triggered when a new member joins a Discord server (guild) you manage.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
Message Reaction Added
Triggered when a reaction (emoji) is added to a message in a monitored Discord channel.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
New Thread Created
Triggered when a new thread is created in a Discord channel within a monitored server.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Message Edited
Triggered when an existing message in a monitored Discord channel is edited.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
Not just Discord and GitHub. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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