CA Changes? Customers Get Clear Guidance
Authority changed. Smart prompts ready. Customers have a clear migration path. Support isn't flooded with questions.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Smart Prompts
Tool to retrieve smart prompts available for a chatbot. use when you need to list prompts before selecting or managing them.
Why this helps
You migrate to a new certificate authority, but customers don't understand what changed or what they need to do. Support gets a flood of confused questions.
- Customers understand the change and what they need to do
- Support doesn't get hammered with basic questions
- Migration is smoother and faster
- You capture the guidance for future reference
Setup
Build it in a few focused steps.
- 1Connect Digicert and Sitespeakai to Notis.
- 2Tell Notis: 'When the certificate authority is changed, fetch smart prompts and auto-generate a customer-friendly guide explaining the change and next steps.'
- 3Notis retrieves prompts and drafts the guide.
- 4Route to your customer success or support Slack.
- 5Test by simulating an authority change and reviewing the auto-generated guide.
Questions about this workflow
Can I customize the tone for different customer segments?
Yes. Mention it in your automation (e.g., 'use technical tone for engineering teams, simpler tone for non-technical users') and Notis will adapt.
What if the authority change affects security settings?
Notis's smart prompts can include security best-practice guidance. Just mention security implications in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Digicert to Sitespeakai. A trigger fires from one place; an action lands in another.
Digicert triggers
Sitespeakai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Smart Prompts
Tool to retrieve smart prompts available for a chatbot. use when you need to list prompts before selecting or managing them.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Authenticated User
Tool to retrieve details of the authenticated user account. use after obtaining a valid bearer token and when you need the current user's profile.
List Chatbots
Tool to list all chatbots. use when you need an overview of every chatbot linked to your account. no parameters required.
Connect any two apps with Notis in the middle.
Digicert and Sitespeakai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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