Route webinar support with fewer dead ends
Confirm the handoff can work before sending support context into the backlog.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Check if a user can be assigned to an issue
Checks if a specified github user can be assigned to a given issue within a repository.
Why this helps
A follow-up can stall when the intended GitHub user cannot be assigned to the repository issue.
- Catches routing problems early
- Reduces failed or incomplete handoffs
- Keeps support follow-up moving toward a real owner
Setup
Build it in a few focused steps.
- 1Connect Demio and GitHub to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to create it in plain language.
- 3Instruct Notis to check whether the intended support owner can be assigned to the GitHub issue linked to a Demio follow-up.
- 4Choose an incoming webhook trigger, select a channel for run reports, and test with one support case.
Questions about this workflow
Does this assign the user?
No. It verifies whether the user can be assigned to the issue.
What should happen if the check fails?
Tell Notis to report the case for manual routing or use a fallback owner.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Demio to GitHub. A trigger fires from one place; an action lands in another.
Demio triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
Demio and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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