Give customer blockers a follow-up in Kommo
When a blocker calls for a customer conversation, make the follow-up visible in the CRM where it can be acted on.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Kommo Tasks
Action to create a task in kommo crm.
Why this helps
A blocker is tracked in the project board, but the customer conversation it requires never gets a clear CRM task.
- Turn customer-related blockers into visible follow-up work.
- Keep the reason for the task close to the CRM action.
- Reduce uncertainty about what needs a customer conversation.
Setup
Build it in a few focused steps.
- 1Connect Dart and Kommo to Notis once in the portal.
- 2Ask Notis for your portal link and create a new automation in Automations.
- 3Write one prompt asking Notis to create a Kommo task when a customer-related Dart blocker arrives by webhook.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Send one real blocker example and confirm the resulting task makes sense.
Questions about this workflow
Should every project blocker create a CRM task?
Use the prompt and the webhook process for blockers that actually require customer or sales follow-up.
Can Dart start the automation directly?
No. Dart integration triggers are not provided here, so Notis starts from an incoming webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Dart to Kommo. A trigger fires from one place; an action lands in another.
Dart triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Create Kommo Tasks
Action to create a task in kommo crm.
List Kommo Companies
Action to list kommo companies with various filter options.
List Kommo Contacts
Action to list contacts in kommo crm.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Dart and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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