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Give import support a regular review moment

Create a recurring nudge to bring Productlane into the import operations view, so customer follow-up gets a predictable place in the week.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Toggle Productlane Widget

Tool to toggle the productlane widget between open and closed states. use after widget initialization.

Why this helps

Import questions can remain scattered across busy days without a reliable time to review them.

  • Create a predictable moment to review import support.
  • Reduce reliance on remembering a separate follow-up task.
  • Bring the support surface into the operations view on schedule.

Setup

Build it in a few focused steps.

  • 1Connect CSVBox and Productlane to Notis once through the portal.
  • 2Ask Notis to create a recurring automation that opens the Productlane widget in your import operations view for a support review.
  • 3Choose a schedule trigger and a channel for run reports.
  • 4Run one scheduled test and confirm the widget opens in the intended view.

Questions about this workflow

Does this retrieve or summarize Productlane tickets?

No. The available action opens the widget; it does not retrieve ticket data.

Can I choose how often it runs?

Yes. Select a recurring schedule that fits your review routine.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.

CSVBox triggers

Productlane actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Enable Productlane Widget

Tool to enable the productlane widget. use after confirming the widget is currently disabled.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Close Productlane Widget

Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.

ActionInstant

Disable Productlane Widget

Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.

ActionInstant

Widget off event

Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.

ActionInstant

Register Widget Event Listener

Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.

ActionInstant

Open Productlane Widget

Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.

ActionInstant

Open Productlane Docs Article in Widget

Tool to open a specific docs article in the productlane widget. use after widget initialization and load.

ActionInstant

Toggle Productlane Widget

Tool to toggle the productlane widget between open and closed states. use after widget initialization.

ActionInstant

Connect any two apps with Notis in the middle.

CSVBox and Productlane, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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