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Notis

Make import follow-up easier to start

When an imported customer reaches your app, open Productlane so they can ask for help without hunting for support.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Open Productlane Widget

Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.

Why this helps

Customers can finish an import and still be left unsure where to go when something looks wrong.

  • Give customers a clear next step after importing data.
  • Reduce manual support instructions from your team.
  • Keep help close to the import experience.

Setup

Build it in a few focused steps.

  • 1Connect CSVBox and Productlane to Notis once through the portal.
  • 2Ask Notis to create an automation that opens the Productlane widget when your backend reports a completed CSVBox import for a customer.
  • 3Choose an incoming webhook trigger and a channel for run reports.
  • 4Send one real test request after an import and confirm the widget opens.

Questions about this workflow

Does CSVBox start this automation directly?

No. Your backend sends an HTTP request to the Notis webhook after the CSVBox import completes.

What does the Productlane action do?

It generates a snippet to open the Productlane widget in your app.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.

CSVBox triggers

Productlane actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Enable Productlane Widget

Tool to enable the productlane widget. use after confirming the widget is currently disabled.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Close Productlane Widget

Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.

ActionInstant

Disable Productlane Widget

Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.

ActionInstant

Widget off event

Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.

ActionInstant

Register Widget Event Listener

Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.

ActionInstant

Open Productlane Widget

Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.

ActionInstant

Open Productlane Docs Article in Widget

Tool to open a specific docs article in the productlane widget. use after widget initialization and load.

ActionInstant

Toggle Productlane Widget

Tool to toggle the productlane widget between open and closed states. use after widget initialization.

ActionInstant

Connect any two apps with Notis in the middle.

CSVBox and Productlane, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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