Make import follow-up easier to start
When an imported customer reaches your app, open Productlane so they can ask for help without hunting for support.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Open Productlane Widget
Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.
Why this helps
Customers can finish an import and still be left unsure where to go when something looks wrong.
- Give customers a clear next step after importing data.
- Reduce manual support instructions from your team.
- Keep help close to the import experience.
Setup
Build it in a few focused steps.
- 1Connect CSVBox and Productlane to Notis once through the portal.
- 2Ask Notis to create an automation that opens the Productlane widget when your backend reports a completed CSVBox import for a customer.
- 3Choose an incoming webhook trigger and a channel for run reports.
- 4Send one real test request after an import and confirm the widget opens.
Questions about this workflow
Does CSVBox start this automation directly?
No. Your backend sends an HTTP request to the Notis webhook after the CSVBox import completes.
What does the Productlane action do?
It generates a snippet to open the Productlane widget in your app.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.
CSVBox triggers
Productlane actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Enable Productlane Widget
Tool to enable the productlane widget. use after confirming the widget is currently disabled.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Close Productlane Widget
Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.
Disable Productlane Widget
Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.
Widget off event
Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.
Register Widget Event Listener
Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.
Open Productlane Widget
Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.
Open Productlane Docs Article in Widget
Tool to open a specific docs article in the productlane widget. use after widget initialization and load.
Toggle Productlane Widget
Tool to toggle the productlane widget between open and closed states. use after widget initialization.
Connect any two apps with Notis in the middle.
CSVBox and Productlane, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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