Put the right import guide in reach
Bring a Productlane help article into the widget when your app knows an importer needs a particular kind of guidance.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Open Productlane Docs Article in Widget
Tool to open a specific docs article in the productlane widget. use after widget initialization and load.
Why this helps
Finding the right documentation can interrupt an import and make a simple question feel like a separate task.
- Reduce searching across help pages.
- Keep customers in the importer flow.
- Offer a focused guide for a known import situation.
Setup
Build it in a few focused steps.
- 1Connect CSVBox and Productlane to Notis once through the portal.
- 2Ask Notis to create an automation that opens the appropriate Productlane docs article when your backend sends an import-help request.
- 3Choose an incoming webhook trigger and a channel for run reports.
- 4Test with one real help request and confirm the article opens in the widget.
Questions about this workflow
Can the automation choose an article?
Describe the desired article or situation in the plain-language instruction; Notis interprets the request.
What starts the workflow?
Your backend sends an HTTP request to the Notis webhook when the customer needs that guidance.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.
CSVBox triggers
Productlane actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Open Productlane Widget
Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.
Open Productlane Docs Article in Widget
Tool to open a specific docs article in the productlane widget. use after widget initialization and load.
Toggle Productlane Widget
Tool to toggle the productlane widget between open and closed states. use after widget initialization.
Connect any two apps with Notis in the middle.
CSVBox and Productlane, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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