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Notis

Put the right import guide in reach

Bring a Productlane help article into the widget when your app knows an importer needs a particular kind of guidance.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Open Productlane Docs Article in Widget

Tool to open a specific docs article in the productlane widget. use after widget initialization and load.

Why this helps

Finding the right documentation can interrupt an import and make a simple question feel like a separate task.

  • Reduce searching across help pages.
  • Keep customers in the importer flow.
  • Offer a focused guide for a known import situation.

Setup

Build it in a few focused steps.

  • 1Connect CSVBox and Productlane to Notis once through the portal.
  • 2Ask Notis to create an automation that opens the appropriate Productlane docs article when your backend sends an import-help request.
  • 3Choose an incoming webhook trigger and a channel for run reports.
  • 4Test with one real help request and confirm the article opens in the widget.

Questions about this workflow

Can the automation choose an article?

Describe the desired article or situation in the plain-language instruction; Notis interprets the request.

What starts the workflow?

Your backend sends an HTTP request to the Notis webhook when the customer needs that guidance.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.

CSVBox triggers

Productlane actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Enable Productlane Widget

Tool to enable the productlane widget. use after confirming the widget is currently disabled.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Close Productlane Widget

Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.

ActionInstant

Disable Productlane Widget

Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.

ActionInstant

Widget off event

Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.

ActionInstant

Register Widget Event Listener

Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.

ActionInstant

Open Productlane Widget

Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.

ActionInstant

Open Productlane Docs Article in Widget

Tool to open a specific docs article in the productlane widget. use after widget initialization and load.

ActionInstant

Toggle Productlane Widget

Tool to toggle the productlane widget between open and closed states. use after widget initialization.

ActionInstant

Connect any two apps with Notis in the middle.

CSVBox and Productlane, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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