Make support available for the import flow
Enable the Productlane widget when your app prepares an import surface that needs an in-context support option.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Enable Productlane Widget
Tool to enable the productlane widget. use after confirming the widget is currently disabled.
Why this helps
A disabled widget can leave customers without an obvious support route during a guided import.
- Make support available at the right point in an import flow.
- Avoid asking customers to leave the task to find help.
- Use a backend signal to coordinate widget availability.
Setup
Build it in a few focused steps.
- 1Connect CSVBox and Productlane to Notis once through the portal.
- 2Ask Notis to create an automation that enables the Productlane widget when your backend reports the import surface is ready and the widget is disabled.
- 3Choose an incoming webhook trigger and a channel for run reports.
- 4Test with one real import surface and verify the widget is enabled only when needed.
Questions about this workflow
Why mention that the widget is disabled?
The action is intended for cases where the widget has been confirmed disabled.
What starts the workflow?
Your backend sends an HTTP request to the Notis webhook when the import surface is ready.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.
CSVBox triggers
Productlane actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Enable Productlane Widget
Tool to enable the productlane widget. use after confirming the widget is currently disabled.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Close Productlane Widget
Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.
Disable Productlane Widget
Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.
Widget off event
Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.
Register Widget Event Listener
Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.
Open Productlane Widget
Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.
Open Productlane Docs Article in Widget
Tool to open a specific docs article in the productlane widget. use after widget initialization and load.
Toggle Productlane Widget
Tool to toggle the productlane widget between open and closed states. use after widget initialization.
Connect any two apps with Notis in the middle.
CSVBox and Productlane, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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