Turn off support on retired import pages
When an import surface is no longer active, disable its widget so customers do not open support from an outdated page.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Disable Productlane Widget
Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.
Why this helps
An old importer can keep presenting a support entry point that no longer matches the current process.
- Keep retired import pages from showing an outdated widget.
- Reduce confusion when a process has moved elsewhere.
- Tie widget availability to a clear page lifecycle event.
Setup
Build it in a few focused steps.
- 1Connect CSVBox and Productlane to Notis once through the portal.
- 2Ask Notis to create an automation that disables the Productlane widget across a page when your backend reports the CSVBox import surface is retired.
- 3Choose an incoming webhook trigger and a channel for run reports.
- 4Test with one retired test page and verify the widget is disabled across it.
Questions about this workflow
How broad is this action?
It disables the widget across the page.
What should signal retirement?
Have your backend send the webhook when the import page is no longer in service.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CSVBox to Productlane. A trigger fires from one place; an action lands in another.
CSVBox triggers
Productlane actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Enable Productlane Widget
Tool to enable the productlane widget. use after confirming the widget is currently disabled.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Close Productlane Widget
Tool to close the productlane widget. use when you need to hide the widget after completing an interaction.
Disable Productlane Widget
Tool to disable the productlane widget across the entire page. use when needing to turn off the widget programmatically.
Widget off event
Tool to remove a previously registered widget event listener. use after widget setup to deregister callbacks.
Register Widget Event Listener
Tool to register a listener for productlane widget events. use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetloaded' events.
Open Productlane Widget
Tool to generate a javascript snippet that opens the productlane widget. use when you need to programmatically display the widget on your front-end after page load.
Open Productlane Docs Article in Widget
Tool to open a specific docs article in the productlane widget. use after widget initialization and load.
Toggle Productlane Widget
Tool to toggle the productlane widget between open and closed states. use after widget initialization.
Connect any two apps with Notis in the middle.
CSVBox and Productlane, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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