Keep explicit customer support attached to requests
When someone clearly backs an existing request, record that signal where the product team weighs demand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Vote
Tool to create a vote for a post. use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. example: create a vote for postid abc123 with voterid user 456.
Why this helps
A customer's explicit support can be lost in notes instead of appearing in request demand.
- Keep explicit support visible on the request.
- Reduce manual vote entry after research conversations.
- Help preserve demand signals alongside product feedback.
Setup
Build it in a few focused steps.
- 1Connect ContactOut and Canny to Notis once in the portal.
- 2Ask Notis to create a vote only when a verified contributor explicitly supports a clearly matched Canny post.
- 3Choose an incoming webhook trigger and a run-report channel.
- 4Test with one confirmed supporter and verify the post and user before recording the vote.
Questions about this workflow
Does discovering a person's profile count as support?
No. The instruction should require explicit confirmation of support before creating a vote.
What if the user or post cannot be matched?
Ask Notis to report the missing match and avoid creating a vote.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ContactOut to Canny. A trigger fires from one place; an action lands in another.
ContactOut triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
ContactOut and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Canny.