Keep document exceptions visible for follow-up
When an exception is reported, star its Slack message so the team can return to the source of the issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Why this helps
Exceptions needing follow-up can disappear in high-volume channels before they are resolved.
- Keep the exception record easy to find.
- Preserve the original conversation as the source context.
- Support follow-up without creating another tracking message.
Setup
Build it in a few focused steps.
- 1Connect Cloudlayer and Slack once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want.
- 3Describe starring the referenced Slack message when a document exception is reported.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real exception reference.
Questions about this workflow
Does Cloudlayer send exception events?
No Cloudlayer trigger events are listed. Start the automation with a Notis webhook request containing the exception and Slack reference.
Can a star track resolution?
A star makes an item easier to revisit; it does not record or verify resolution.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudlayer to Slack. A trigger fires from one place; an action lands in another.
Cloudlayer triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Cloudlayer and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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