Resolve Jira identities for Cloudlayer review owners
When review records name owners, a scheduled lookup can help resolve those names to Jira users before work is routed.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Find Users
Searches for jira users by email, display name, or username to find account ids; essential for assigning issues, adding watchers, and other user-related operations.
Why this helps
Names in documents do not always match Jira account identities, slowing down follow-up and assignment.
- Check whether named reviewers can be found in Jira.
- Reduce guesswork before routing follow-up.
- Use Jira's user search for identity resolution.
Setup
Build it in a few focused steps.
- 1Connect Cloudlayer and Jira once in the Notis portal.
- 2Create an automation and describe which owner names or emails to look up from review records and what to report.
- 3Choose the notis_cron trigger and schedule, then choose where run reports should go.
- 4Test with one real reviewer name or email and inspect the result.
Questions about this workflow
Does this assign the issues?
No. It looks up users. Use a separate assignment workflow to assign an issue after confirming the intended account.
Can it find every Jira user?
It searches for users based on supplied identity details. Results depend on Jira permissions and the information provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudlayer to Jira. A trigger fires from one place; an action lands in another.
Cloudlayer triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Cloudlayer and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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