Keep customer contacts from Cloudflare requests in Salesforce
Capture a known person and their request context so account teams can pick up the conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create contact
Creates a new contact in salesforce with the specified information.
Why this helps
Contact details shared during a security request often never make it into the CRM.
- Reduce contact detail re-entry.
- Keep a person's request linked to a CRM contact.
- Make customer communication easier to continue.
Setup
Build it in a few focused steps.
- 1Connect Cloudflare and Salesforce once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, describe when to create a contact from an incoming request and how to use a supplied Salesforce account ID when available.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real request containing a person's last name.
Questions about this workflow
Can the contact be attached to an account?
Include a valid Salesforce account ID in the webhook request and tell Notis to associate the contact with it.
What contact information is needed?
Provide a last name and any useful contact details. Add an account ID when the contact should belong to an existing account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudflare to Salesforce. A trigger fires from one place; an action lands in another.
Cloudflare triggers
Salesforce actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Cloudflare and Salesforce, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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