Connect related Cloudflare incident work in Jira
Link the Jira issues connected to a Cloudflare event so investigators can follow the thread.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related incident tickets can stay disconnected, forcing teammates to rediscover shared context.
- Make relationships between incident issues visible.
- Keep investigation context connected across Jira.
- Reduce duplicate investigation effort.
Setup
Build it in a few focused steps.
- 1Connect Cloudflare and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to link the two Jira issues identified in an incoming Cloudflare incident request when the supplied context shows they are related.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real event and two Jira issue keys.
Questions about this workflow
Does the webhook request need both Jira issue keys?
Yes. Include both issue identifiers and the relationship context. The Jira action also needs a configured link type.
Will Notis decide that any two issues are related?
Notis can use the context you provide and relevant returned data. Supply the relationship or evidence when it is not available from Cloudflare.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudflare to Jira. A trigger fires from one place; an action lands in another.
Cloudflare triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Cloudflare and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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