Explain a failed conversion without delaying the update
Share the status and what happens next while the issue is still fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
When a conversion fails, you have to write an update while figuring out what to do next.
- Keep clients informed about a blocked handoff
- Include the next action in the same message
Setup
Build it in a few focused steps.
- 1Connect CloudConvert and WhatsApp once in the Notis portal.
- 2Create an automation for conversion failure updates.
- 3Tell Notis to send a concise failure status and the next step supplied in the webhook.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real failure example and review the wording.
Questions about this workflow
Will this diagnose why a conversion failed?
It can summarize failure details supplied to it, but it cannot rely on missing error information.
Can WhatsApp send the update to a new contact?
A text message is delivered only if the recipient has texted your number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cloudconvert to Whatsapp. A trigger fires from one place; an action lands in another.
Cloudconvert triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Cloudconvert and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.